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Driving Community Health Forward
From assessment to action, we partner with you to improve community well-being.
As a regional leader in community health improvement, we partner with hospitals, health departments, healthcare organizations, and coalitions to deliver comprehensive assessments and actionable improvement plans. With 25+ years of experience in more than 50 counties across Ohio, Michigan, and Oregon, we help communities meet state, accreditation, and national standards—including Ohio Revised Code and PHAB requirements. Our data-driven, collaborative approach identifies top health needs, addresses disparities, and improves quality of life.
Your Trusted Partner and Community Health Ally
Our Services
Community Health Assessments (CHAs) and Community Health Needs Assessments (CHNAs)
We provide full-service community health assessments tailored to your needs, including:
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Primary Data Collection – Online surveys, mailed surveys, focus groups, and key informant interviews
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Secondary Data Collection – Comprehensive, county-level data on health outcomes and social determinants of health
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Sampling Options – Convenience and purposeful sampling (online) and representative sampling (mailings) to ensure accurate, actionable results
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Qualitative Data Collection - Focus groups, key informant interviews, community perception surveys
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Compliance Support – Meets Ohio Revised Code and IRS requirements and PHAB accreditation standards, while aligning with the State Health Assessment (SHA) and State Health Improvement Plan (SHIP).
Community Health Improvement Plans
We facilitate strategic, evidence-based planning to address identified health priorities, utilizing the Mobilizing for Action through Planning and Partnerships (MAPP) framework:
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MAPP Framework in Action – Structured planning meetings with community stakeholders to guide the process from visioning to priority setting.
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Goal & Strategy Development – Clear action steps with measurable objectives tailored to community needs.
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Full Technical Writing & Facilitation – From meeting facilitation to delivering the final CHIP report.
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Stakeholder Engagement – An inclusive approach that fosters collaboration, builds consensus, and drives commitment to implementation.
Other Community Health Improvement Services
We help organizations measure, strengthen, and sustain their community health efforts—and can customize services to fit your unique goals.
Don’t see exactly what you need? HCNO can work with you to design a tailored service, such as strategic planning, CHIP implementation support, or other specialized projects.
Our expertise includes, but is not limited to:
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Stakeholder engagement & facilitation
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Technical writing for public health reports and grant compliance
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CHIP implementation support
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Evaluation of program outcomes and community impact
Why Communities Choose Us
Proven Expertise: 25+ years serving 50+ counties
Management Support and Third-Party Facilitation: Neutrality, structure, and guidance
Compliance Ready: Aligns with PHAB, SHA/SHIP, IRS, and Ohio Revised Code requirements
Tailored to You: Customizable methodologies and facilitation approaches
Community-Focused: Inclusive, fair, and data-driven
Get Started
Ready to improve health outcomes in your community or ? Let’s work together to create meaningful, lasting change.
Our team is ready to help, whether you're just getting started today or looking for your previous completed CHA/CHNA or CHIP assessment.
Contact:
Gabbey MacKinnon, MPH
Community Health Improvement Senior Coordinator
Cell: 419-346-0474 (preferred)
Work: 419-842-0800
Email: gmackinnon@hcno.org